ColourpopReviews of colourpop.com

I never got my order, I reached out to colorpop twice and never heard anything back. I will never order with them again I ordered 8 products that never arrived.

My first time ordering with colourpop and I had 7 items missing from a total of 22. Trying to get a hold of someone is near impossible as they only respond via email and they don't stick to the 48 hours response time. It took over a week for someone to email me back, and it was only because my sister and I basically harassed them via social media. Once I finally got a response and they shipped out the missing items, it took about a week or less for the remainder items to get to my delivery address. Once the box arrived, it was overstuffed and taped across the bottom and sides to keep the box closed/ sealed for delivery. The box was ripped in the corner, so the fact that those were only the missing items shipped like that, they should've known that things were missing instead of making my full order as delivered (including all items). Very disappointing experience and it has seriously deterred me from making future purchases. Bummer because they have really cute stuff, and I'm in the process of teaching myself makeup application. Oh well, ulta, M.A.C., and Fenty here I come...

Takes about 4 weeks to receive your order. Worst customer service ever. They literally take about 1 week to respond. Love their products but because I had a very bad experience with their customer service, I wont be ordering again.

I never received my package, had multiple email exchanges where they only provided the same tracking number. Worst online commerce experience will never recommend will never buy again.

Bad the delivery took over 5 weeks to come, the colours looked different to the picture I had seen on the website. It was a complete rip off terrible !

Worst customer service. I ordered a customable glitter eyeshadow palette with 12 eyeshadow. Received the notification it shipped and a few days later they emailed me saying one of them was out of stock (not a problem I would just swap for another one) but they said I was already refunded and they cannot ship me another one. But they had shipped my order and didn’t email till days later saying it’s out of stock. I would’ve gladly gotten a different one instead. They also said they wouldn’t ship me out a new eyeshadow apart from my original shipment because it was already refunded. They didn’t even let me know or give me a chance to do anything about it. They’ve done this to me before and they’ve lost my business.

I ordered a month ago and still it hasn't shipped to my house since

I ordered my Animal Crossing makeup collection almost 2 months ago and it still hasn’t arrived.