ColourpopReviews of colourpop.com

I never got my order and never got a response on my ticket. When can I get my money back or at least a response?

purchased 6 super shock shadows during a recent sale & received my box entirely broken, like all of the shadows are shattered. some of it, i am sure has to do with the mail carrier but i emailed CP immediately after getting my package, two times with different emails & still have not heard back. :-) if you’re having a sale on KNOWN soft shadows, why aren’t they packaged better?

I have been waiting for my order for almost two months now. Contacted colorpop and they said its not their responsibility anymore cause it left the US. Unacceptable. They said to contact my local post office. I did and the said its the senders responsibility and they cant do anything cause the package STILL hasnt arrived in the country. We are talking about a 250€ order.

its been two months and i haven’t received my order and they havent answered any of my FOUR emails.

they didn’t replace my broken highlighter and it took them 2 months to reply to my email.

I ordered from colourpop over a month ago. Since then, I have received no communication from them about the updated status of my order, or expected delivery date. Every attempt to contact them has either been met with empty assurances with no real updates on my status, or has been ignored. Their customer service is poor and I would highly recommend not ordering from them.

I have not received it. So disappointed.

How dare you ask me to comment that not only did I not receive the goods, but also the customer service did not reply to my refund email