Michael B.
Did not deliver product
Did not deliver product. Did not respond to requests to follow up. Had to enlist PayPal to get a refund.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Michael B.
Did not deliver product. Did not respond to requests to follow up. Had to enlist PayPal to get a refund.
Christina L.
First and last time I will order from this company I ordered the dream big set The pallets looked like they had been reused. Scratches and scuffs on the actual packaging. Looked like they relabeled a few of the products. I emailed them the sent me out a new set. The new set looked even worse..
Alexa
Terrible customer service. It took a month for them to send out a replacement palette and not even an email or anything about my other problem. Took me having to message a bunch on Instagram for them to help me. I wouldn’t recommend buying from here if you’re nervous about having issues with your order, they will not help at all.
sara
I tried contacting customer service several times and there was no response and i still didn’t get my order
Kitty C.
Can never place an order The customer service is really bad, can never get reply within 48 hrs. Will never visit again in my lifetime
Starla J.
I forgot to include my apartment number with my order so it was sent back to sender. Once I realized what had happened I messaged their customer care team to try to either update the shipping or get a refund but they never got back in contact with me. It's been almost 2 months and I've sent 3 messages with no response.
Corey
They charged me twice for the exact same order but it was placed 2 days apart?? They told me they will not refund my purchase because they're 2 days apart, but I never even received my second order (that I never even placed) make ur orders small in case they decided to charge u twice for it
Daisy T.
Didn’t receive in the first place so don’t know what it’s like