Emily L.
Received wrong item in order
Received wrong item in order, messaged customer service and didn't hear anything back

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Emily L.
Received wrong item in order, messaged customer service and didn't hear anything back
MC
Received hair ties completely different from what was advertised. Contacted Colourpop customer service regarding the issue and never received a response. Very unprofessional.
Erik
Never received my item after a few months and I’ve sent two emails but never heard back
Anysha M.
2 of my products came broken. I submit a claim and no one answered me yet also I upload the pictures
Veronica Q.
Did not help me AT ALL
Arash H.
didnt receive the full order
Esther F.
Never got my order. Contacted many times for help, was essentially passed back and forth between support and the shipping company.
Kunde
Got broken items and after two weeks and contact with the customer service still haven’t got my money back