ColourpopReviews of colourpop.com

I've reached out more than once work 0 response. I placed almost a 500 dollar order and I'm missing 100 of products

Items were missing from my order, I have emailed their customer support more times than I can count about it but nobody ever responds. I paid for items that I did not receive and they don't seem to care to do anything about it. Very bad customer service model.

I will never do business with Colourpop again and recommend that everyone else read this review and TAKE HEED: STAY AWAY FROM COLOURPOP. It's not worth the headache and the wasted time and money. They have no return policy, even when they are at fault. I ordered 4 items for my daughter's Easter basket and only received 3 items. They insisted on sending me a replacement product, even though I no longer needed the product, after the holiday had passed. I don't want a replacement product! This is useless to me at this point. I just want a refund for the product that I never received. I'm now wrapped up in dealing with the post office, the BBB, Colourpop and a lawyer to see if this can be resolved in a way that is satisfactory to me. If you want to avoid a huge mess: buy your cosmetics elsewhere, do not do business with this horrible company.

I have not received any of the items that I ordered and its been we over a month or two now. I've tried reaching out multiple times but haven't heard back from anyone about anything honestly I was very excited to receive my things but its really just feels like I've been scared out of my money 😒

Too bad how the shipments take months to arrive! Plus the shipment updates are still unknown

Never received order and no reply back from customer service!

The Customs service does not give permission to receive the parcel. They don't give it to me, and they send it back. Let's solve this problem. Or a refund, because that's not my reason. I wasn't even allowed to see it. I have been waiting for an answer for several days, and no one answers me. And the package goes back. And now there's no money, no shadows.

I bought my tween the color pop animal crossing set. She was so excited. I was too. I paid 125$! Dollars for miniature makeup’s. No where in the description did it say it was mini tiny pallets or anything small. So now I’m out 125$ for mini makeup’s. When I could have bought her makeup from another company. She wanted the animal crossing. Lesson learned. I’ll never trust colour pop again. Fool me once ! What a joke ! U can legit hold all the makeup in the palms of your hands. The pictures make it look so much bigger. Big disappointment.