ColourpopReviews of colourpop.com

My palettes arrived faulty wrapped in bubble wrap for what? I tried to get in contact with customer service but have yet to receive a response.

I never got my makeup, and the customer service is absolute trash.

Never received package

I received a clearly used eyeshadow palette and contacted customer service right away. No response. I tried a second time and let them know that this was a repeat contact and received an email stating that because I didn’t contact them immediately, which I did, they will not do anything about it. I explained I already wrote that in my email I had but received no response. This was a gift for someone that is now going in the trash and I will never order from them again! During Covid especially, they should not be sending out used merchandise!

They sent me the wrong product, then never responded to my complaints, they also don’t publicize low reviews. Their comments on Twitter are all people expressing the same issue, I don’t trust this company at all

I ordered 4 different eyeshadow plates and all of them looked used. The cases had scratches on them and the shadows had finger prints. During Covid this made the experience even worst because I will not be using them

I received a broke product. I emailed about it but never got a response.

Tried to order an item, later realized that somehow the city and zip code were completely wrong. I tried 5 times to contact customer support. No answer. Not even sure how to get my money back at this point. Terrible company.