Ms Viera W.
Never arrived
I ordered on 7.4.2021 and it’s now 6 weeks later and I still don’t have my order. Tracking says ‘on route’ for a second month now. I ordered things from US before and it never took this long!

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ms Viera W.
I ordered on 7.4.2021 and it’s now 6 weeks later and I still don’t have my order. Tracking says ‘on route’ for a second month now. I ordered things from US before and it never took this long!
carla B.
Ordered an eye shadow palette and 2 of the colors were broken and shedding pigment all over. Was sent another one and the same thing happened. Will not be purchasing pressed eye shadows any more from colour pop
Miriam P.
I sent several emails my pallettes are broken nobody ever responded
U T.
Missed a great sale due to server being overcrowded
Whitney A.
I ordered a bunch of pallets and was waiting quite awhile for it to get to me. Was really excited for my new make up. When I received an email stating they couldn’t process my payment and order was cancelled. Even though I had a receipt from PayPal. It was frustrating to wait 4 weeks for something that was never going to come. Definitely made me think twice about ever shopping with this company again.
Nicole W.
Ordered product, never received it. They claimed they were gonna send me another one for the inconvenience and NEVER RECEIVED IT!!!
Allen C.
i emailed customer service with shipping inquiries and no one ever got back to me
Essraa B.
my order is a month late, I've tried to contact customer service for 2 weeks no to no avail. 100+ dollars was spent on the order, and now I don't even know if I will be receiving it.