ColourpopColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kainat K.
3 of my products were missing. When contacted customer service said will give me a refund in credit however I am from UK do regardless I still had to pay quite a lot of money for customs which wasn’t fair so I asked for an refund to my bank account instead. But disappointed as it was colourpop fault but I’m the one who missed out on the products? Cause refused to cover the custom fee
Amanda R.
My first order came with palettes that had glue between the cardboard and the protective tube film. The glue doesnt come off and looks terrible. My second order came without an entire palette. When I finally got the palette, the shade were cracked. None of the new releases are interesting and the older collections (like Wild Nothing and Garden Variety) are unattainable. I'm also not interested in ANYTHING Disney. I don't think I will be buying from Colourpop in the future.
Dragan J.
I received the wrong palette in an order. I did though get a coupon code equivalent to the price of the palette, but now the palette I wanted is out of stock. Now I'm patiently waiting for the palette to come back in stock before the coupon code expires.
SMP
I always love the packaging and the items are shipped in a timely manner but this particular order was incredibly disappointing. The shades did not look like they did on my monitor (I went and rechecked and they don't look like they do on my phone either) and 3 pots were different versions of the exact same colour.
Kim
Products? Ok, nothing to rave on about really. The glitter gels were quite good. The costumer service however, I don’t think I’ve gotten worse service in a very long time. The person I was assigned to for one didn’t even read my email properly. Got a generic answer that didn’t even come close to answering my question and when I pointed this out they didn’t even answer. I instead got another email asking me to fill out a costumer service review. Rude, uncaring of costumers time and money and terrible service. Will not purchase again.
Lisa
I just don’t like the way it feels.
Maude
I received a squished dirty packet with an opened and broken blush. When I tried to send a picture of the broken product it apparently was not able to download it.. I tried multiple days in a row
Emily T.
The order took a long time to get here and I don’t think they knew about it until I reached out to customer service then right away they shipped it
