ColourpopReviews of colourpop.com

It’s Thursday and I have yet to receive an email about my Shipment and I ordered on Monday. I’m sad.

I have ordered quite a few items, 2 eyeshadow palettes, one of the colour in both of them are broken. 2 eyeliner pen lead was broken and fell out. I have send a message and received no response at all.

I never received the product that I ordered I couldn’t track it after a couple of weeks and all in and all a bad experience. I have no information on what happened to my order.

No recibí esta orden Am no received this orden Check 🤨

Hice dos pedidos el mismo día en cuestión de minutos (por un error mío). Uno me llegó y el otro se consideró como imposible de mandar al destinatario (aunque la dirección en el pedido era la misma -la tengo guardada en mi cuenta-). Nunca supe del pedido, aún cuando contacté con DHL internacional y DHL España, y Colourpop se desentendió. Un envío muy caro para una experiencia así, y la calidad de los productos.

Ordered way before mother’s day and received after mother’s day!!!! Thanks for ruining my life!

I did not receive my purchase

I ordered an eyeliner collection, the kind in the small pots. 8 of the lids arrived completely unscrewed ruining the quality of the product in the pots (very dried out). The advice I received from customer service advised me to keep the pots closed while not in use....(if that's the advise, then why not secure the lids for shipping...) I was then told that their products are too cheap to replace or return and I was out of luck so I paid $80+ for 6 eyeliners. They are the definition of purchase at your own risk.