ColourpopReviews of colourpop.com

when i opened the palette, 2 of the shadows fell out, one broke right away and got all over the place. really bummed because i love all of the shadows in the palette and was excited to try them

I really like the palettes, but the setting powder was not for me. It didn’t feel like it set my makeup, it just pushed my foundation off. I also hated that there’s glitter in the powder especially when it doesn’t advertise that there is glitter in it.

Great Products, if you are looking for high quality makeup at an affordable price, I highly recommend Colourpop's products. I give them only 3 stars because I am rating the brand as a whole (not just their products). They release way too many products too frequently which is a big turn off in any brand.... it puts the consumer in a vortex of 'i can't buy everything, and I like this, but what if I like next weeks release more?" which in the end causes some to purchase nothing at all because it is a never ending battle within. I also think they need to work on their International customer service.... we love them and their products just as much as everyone else, and we pay a much higher price for everything (willingly, because the products are still worth it), but when issues arise, they are not as accommodating to their international customers as they are their US customers which is VERY unfair. The same goes for the Ulta exclusives.... I can understand a small collection of items a couple times a year to be exclusives to ulta for their partnership deal, however, constant exclusive releases feels like a huge slap in the face over and over again to all customers that do not have access to shopping at Ulta.

I had an allergic reaction to the pretty fresh primer and setting spray. I would not recommend these products if you have sensitive skin. I love Colourpop but was disappointed to find out that they don’t offer refunds if this situation does occur.

Customer support is not thay helpful, i sent many emails and the responses were just automated

I would give Colourpop 5 stars based on my previous purchases but I have received the wrong product in my recent purchase and I am frustrated by this. I had thought of returning the product but the thought of waiting for a month for my product to arrive (since I live on the other side of the world) made me think twice. Instead of the Frozen Anna palette, I received the Go Coconuts palette. Overall, your products are great and I would recommend it to my friends, but I think you need to improve your service during sales time.

I don’t like that you guys discontinued Embellish there is no other color that I like, so I don’t shop here anymore.

I added items to my cart trying to reach what I thought the limit for free shipping was. I checked out and apparently it was higher than I thought. They didn’t show this until the order was complete. Colourpop refused to let me cancel my order so that I could save money and just order what I really wanted, now I that I knew I wouldn’t reach free shipping. On the bright side, I do genuinely enjoy the products I purchased. I just wish customer service would’ve let me cancel an order that I had placed 30 seconds ago that hadn’t even begun to be processed.