Michelle M.
Hocus Pocus palette
Love the Hocus Pocus palette I ordered but the launch was a disaster. I wasted a lunch break trying desperately to refresh over and over to be told HOURS later that the launch would have to be moved to the next day. If you’re experiencing an issue, be upfront and communicate that you won’t be able fix it right away. Waiting hours and blaming others makes Colourpop look incredibly unprofessional.



