ColourpopReviews of colourpop.com

Tried over and over to build my own palette. whenever i tried to add to bag, it locked up. Finally just bought things separately.

This was my first time ordering with ColourPop and it was a frustrating experience. I added a " build your palette 24 eye shadow" to my cart, at which point the site informed me I exceeded the 20 item cart limit. Instead of counting the palette as 1 item, it counted 24 items and subsequently told me the item was out of stock. After wasting an hour choosing the 24 eye shadows, I now had to start over with different smaller palette combos. Again, by the time I was ready to checkout, it bounced back some of my items because they were sold out. I understand this is a busy time of year and items sell out quickly, but there should be a timed reserve once you place an item in your cart. I've heard some great things about your products and I'm looking forward to receiving my order, but this process was just a hassle.

I'm a bit confused as to why did I paid the full amount. The discount didn't applied. 😢😥😭😭😭😭 Give me back my monies

It took FOR EVER to get my order. LOVE the products but the waiting period made for a bad client experience.

Cannot see a way to contact you regarding questions I have about the products. Am also very disappointed that the liner I love is evidently no longer available.

I love Colourpop. I normally have a great experience, but I was extremely disappointed by how much was sold out on just the second day. TWO DAYS before actual Black Friday. The only thing at the top of my list this year was the So Jaded palette and money is super tight and my husband was going to get it as my gift and asked me to order it and it was already gone. I’m super disappointed that it wasn’t stocked better. And I’m now worried I won’t be able to get it.

I found your website difficult to use. Everytime I tried to check my cart out it would state sold out. I asked for an email to tell me when the product was back in stock. I continued to check the web site and ordered the product and never received an email. I signed up for Emails in order to get a 10% discount. I never received the discount code so I emailed the company it took me about three emails to finally get the code and when Attempted to use it it said the code wasn’t eligible. Really disappointed because My daughter-in-law likes the products and I would have ordered more in the future. I disliked the fact they promised the discount and I’ve never been able to use it. Of course they are able to send the emails advertising things just not the email telling me the product was back in stock or the discount code. Funny how that works.

Website really needs to be improved. After completing my build your own palette, it would not let me put it in the cart. When searching for items, it will tell me the number of results but what would show up would be a small fraction of that number. Then if I searched it a different way, other results would show up as available.