ColourpopReviews of colourpop.com

I’ve ordered 5 items same color. But u gave me 4 the same 1 different

Two of my three items broke after first use. The quality is not good. When applying my eyeliner, the pencil just snapped in half and eyebrow pencil as well

The order has not arrived yet and your email response was not helpful. I have contacted DHL and they have not answered me. It has been 6 weeks since I ordered.

I made an order in May #19223364 and an item was missing. I can’t tell enough how the customer service is careless not even acknowledging reception of my complaints. 4 request using their websites forms and still all the months after no replies whatsoever! I am based in France, payed for all the international shipping fees because I liked the products but honestly the Customer Service doesn’t exist and I will never ever order again given the way I was totally ignored despite my several queries

Nao recebemos o produto ainda

My order has been shipped with a declaration as a gift. I've received a show cause notice from the customs saying the actual Value isn't declared. I'm being charged for illegal import. Request you to please process the refund, I don't believe I can clear this shipment without causing severe legal repercussions. Please refund.

There was a BOGO sale for lips for National Lipstick Day and after I completed my order I realized I forgot to add the second lip product. I sent two emails asking about my order that I messed up. I received the automated response after both emails saying that I would be contacted back soon. I was never contacted back either time.

Bad quality. Doesn’t look like how it looks in the photos. Bad customer service who don’t respond to emails.