Jessica W.
Shipping takes way too long
Shipping takes way too long. You should focus on restocking instead of coming up with new products all the time.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jessica W.
Shipping takes way too long. You should focus on restocking instead of coming up with new products all the time.
Maria D.
Guys, I still haven't received my order. Please help
Bailey
My package had come to my city then went back to California. I was able to get a free package with the same items which I appreciate so much but that’s apparently the only time I get that offer (which I understand). However it is just really frustrating that if it happens again that I’d be screwed out of my money.
Becky G.
I still haven't received my entire order after 3 weeks. Colourpop won't give me any sort of shipping estimate. Only telling "it'll ship separately". Nor will they issue a refund for that portion of the order. I feel I'll likely not ever receive this one item.
liza V.
1. VERY LATE TO ARRIVE 2. NO CUSTOMER SERVICE 3. BROKEN PRODUCTS 4. NO RETURN 5. NEVER AGAIN
khahafizh
international order.. paid international tax, received wrong order, immediately talked to cust service and request actions. they said they will ship the correct order but it has been 2 weeks after the "shipping label has been created" (or 3 weeks after receiving the wrong order, approximately 5-6 weeks the original order was placed) the new/correct package is not yet received by the shipping company... wondering if it will ever come... plus, one product is not going to be in the package and was given discounted price of the item as store credits...
Nancy van D.
It took a long time to receive the shipment and when I got it, the wrong article was included. I ordered the stone cold brush set and they packed the ultimate brush roll. Tried to get in touch through customer service and social media, but they never reacted to my massages.
BMV
Recieved damaged product. Reached out to the company and two weeks later and still nothing. Ridiculous. Also, FYI they do not accept returns for ANY reason.