Rice Q.
Needs better communication
Like a lot of people here, I placed my order months ago and haven't received anything. I understand the delay because of covid and I 100% support their decision to keep their workers as safe as possible. All I ask is for better communication and the occasional update so I dont feel like my order was totally forgotten. It just seems kinda scummy to be bombarded with emails from them advertising their products and buy buy buy, but only get like a single email a month regarding the shipping situation. This "rate us on trustpilot" auto email feels like further proof that they havent adjusted to their pending customer list. This is my first colourpop order so unfortunately I dont have their normal operation behavior to compare this to.



