ColourpopReviews of colourpop.com

My product was damaged and when they sent me a replacement it was damaged as well

I ordered a an entire collection, and an item from that collection was not in my package. I've been waiting an entire month for that item. This purchase was expensive.

I have waited nearly a month and a half for a Halloween item. Halloween has come and gone. Still haven't received my item. I have reached out to the company MULTIPLE times, only to receive automated responses. Sadly, they ever offered to refund my money or make this right. Will NEVER use ColourPop again!

They didn’t reply to me after they said no refund. I got an email saying I can get a refund. No one replied until I finally got the shipment email. Then I got a reply saying sorry no refund your order has shipped…. Well yeah y’all waited to email me back until my order was shipped. I want a refund and I can send it back…… I wanted the stuff for Halloween and Halloween is over. I bought my own spooky candles since this one didn’t arrive.

Never received. Awkward customer service interactions. All fine when buying not so fine with refunds.

Horrible. The shipment delay and the missing items that I am still missing. No one has reached back out to me in any of my emails. Not a great customer service experience.

Damaged items missing items 🤦🏻‍♀️

The worse customer service ever! Still have not received items from my orders!!! Would never recommend!