ColourpopReviews of colourpop.com

They are very incompetent, they don’t give any solution and don’t take any responsibility of the shipping

No sé ha resuelto mi caso, mi paquete sigue perdido.

Part of my order took almost a month to be shipped after my original order was shipped, no communication about it or the date it was going to be shipped.

Entire order was not received due to shipping delays. They could not tell me when the item would arrive. Because it was a gift and a seasonal set I asked to just return everything I had received since they couldn’t fulfill the order in time. After multiple conversations I was told per the policy I couldn’t return. I understand the policy but if a company can’t fulfill their end it is unacceptable to hold them to that policy.

One of the pallets came damaged i send 2 emails and they haven’t respond

Il manque des produits à ma commande. Coloupop me fait un avoir mais : il faut commander avant janvier et la promotion dont j avais bénéficier est terminée Pourquoi ne pas me renvoyer le produit manquant ?

Over a month late. When I wanted to return it since Halloween is over the customer service representative did NOTHING to help assist me as a consistent customer. Usually love y’all but you dropped the ball on the hocus pocus candles. She should have at least offered me company credit or something for my inconvenience.

Purchased a HALLOWEEN makeup set. Items all took FOREVER to ship, and si was waiting roughly 3 months until I had my full order. During this wait the would continuously send emails suggesting item would ship soon, but it never would. TERRIBLE. They also DENIED my refund. I almost charged back because they didn't fully fulfill the order. WILL NEVER. BUY FROM AGAIN