Evangelina V.
Three of my items arrived damaged and…
Three of my items arrived damaged and customer service said they can only replace one eyeshadow palette because the other ones didn’t affect the use of the product and to me that was a stupid answer you can give to a customer that paid for the product I was willing to return the palettes that were damaged because the only reason I wanted them replaced was because I purchased it as a gift for someone and I didn’t want to give them the products looking like the way they arrived because they looked touched, usually when I buy something and it looks like that and it’s for myself I don’t complain about it, but the fact that I was told it doesn’t affect the use of product was very upsetting because I know it doesn’t but how are you going to gift someone something that looked touched the shadows looked like someone rubbed their fingers on it. I was just not happy