ColourpopReviews of colourpop.com

Unfortunately I never received my order. Also have been unable to contact anyone here sent several emails with no response and there is no phone number to contact anyone.

They didn't give me the candle in the set I purchased and the customer service never fixed it.

My sister never got her products and has been fighting with customer service for weeks, who is refusing to rectify the situation.

Will never shop with them again after canceling my after a month!!!!

I was missing an item from my order. Contacted customer service for a refund and have not had any reply. Filed a claim through paypal and still haven't heard anything. Disappointed in customer service and I don't plan to order from your site going forward.

Never received my order

It's super disappointing that I was offered a refund, and then ignored, and then told there was nothing they could do. The Hocus Pocus launch was a mess and however many candles was all the collections you should have sold, or CRAZY IDEA... Sell the candle separately. Don't make me buy an entire half assed collection for ONE item. I'm never buying from ColourPop again. I'm sure you're not sweating it, because people blindly throw money at you.. but I'll also discourage people from buying directly, instead from Ulta, at least their return policy is above and beyond.

I was sent code by a friend ro use on my first purchase and it didn’t work, I signed up for phone texts to use a code and it didn’t work. I wrote your company about my challenges and no response. I won’t be buying from y this company again. Their collaborations are awesome but their responsiveness and technology falls short. Shame.