ColourpopReviews of colourpop.com

Lip glaze water and oil separation the smell becomes very smelly

I ordered 8 items from colourpop and waited three weeks for the parcel to arrive, only for the parcel to contain only one eyeshadow product. I contacted colourpop and had to wait two more weeks for my replacement parcel to come with no sincere apology or compensation. Moreover, i had one product that went out of stock by the time my replacement package was packed, which would not have happened if the parcel had been originally packed properly before shipping. Isn't it ridiculous how the order sheet in my original parcel stated that all 8 items were in the parcel, only for one tiny eyeshadow to be found in the box of bubble wrap? and for one box weighing 0.151 grams to travel three weeks to reach me without anyone noticing something amiss?

The order immediately canceled twice.

I have emailed some many times about my messed up order and have gotten no reply. I'm super disappointed in the customer service and product quality. DONT DO IT.

because I still have not received my order since October 3 and they do not give me an answer

The products are great but the waititng time is to to to toooiooo long ! I wait for over one month. I dont even know I will stiil revive them. Please fix this !

If I could give zero stars I would! I have not received my order and it's been well after the 21 business days. I was told to contact my customs as the tracking stops there (It hit customs a month ago). Obvious my order has gone missing, just feel like customer service is not interested and making me look into it. If a delivery you have made to a customer has been delayed it's up to you to look into it Colourpop!

I haven’t received my order. I have reached out about this with no response