ColourpopReviews of colourpop.com

there was a missing item , I ordered a big pallet and instead of bringing this one you put a small pallet , and I've sent a lot of emails to the customer service and no one answered.

One of the items in the order was wrong. I have tried to contact the company 2 times so far with no response to help resolve this matter.

I still haven’t received my order that was placed on Black Friday and when I reached out to support they were no help.

The colors are not what my complexion needed but there is no way to contact anyone to get help.

Ordered in November 2024, package missing with ZERO updates when requested. Customer service is difficult to wait for an email response time. Still not sure if order will ever be delivered.

Because got my order and didn't have all products in it. They put different stuff. Have emailed them in December and still waiting on a response on what I need to do to get the right items

One of the items I ordered was on sale and unfortunately not available in my country so I was really looking forward to receiving it through ColourPop. After multiple correspondences, I was told nothing can be done (due to company’s policy) except refund despite the missing item having been in stock and the fault being the ColourPop team’s for failing to include the item. Very frustrating and disappointing experience.

Received a damaged item emailed them back and never got a response