soph
A waste of money and time
Damaged dirty products and brushes that reeked of chemicals. I wanted help and had an incredibly irritating useless conversation with customer service. A waste of money and time.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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soph
Damaged dirty products and brushes that reeked of chemicals. I wanted help and had an incredibly irritating useless conversation with customer service. A waste of money and time.
Cato
I ordered 90$ usd of makeup worth (120 $cad) I still haven't received anything. Due to their apparent policies....it doesn't matter if you don't get it after two weeks they don't care and won't refund your money. Do yourself a favor and DO NOT purchase their products.
Jon R.
There were missing items in my shipment and this company ran me around in circles until I gave up trying. The terrible customer service is beyond acceptable.
as
I did not get a pallet, bad customer service. No refunds?? I did not need it after a white elephant party passed. Won't shop here again. For cheap products, you should expect cheap service thought.
M.E
My item was sent with incomplete address. When I ask for them to resend they said that they where out of stock.
Phil L.
I ordered a christmas present November 5. In transit forever, kept saying in was in my city. No one contacted me about this. Dec 10 I contacted colour pop and was told sorry not getting your package. No chance of reordering before christmas. If I hadn't investigated by contacting the delivery services then contacting colour pop, would I still be waiting???
Maria Yesenia C.
I have placed an order since the beginning of November, more than a month has passed and I still have not received my products, I am totally disappointed in Coulour pop since they do not give me a concrete answer and I demand my money back
Amanda
No refunds or exchanges? What kind of legit company has that policy? SMH