abigail L.
I ordered my stuff about 2 months ago…
I ordered my stuff about 2 months ago still hasn’t arrived

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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abigail L.
I ordered my stuff about 2 months ago still hasn’t arrived
Tea
If shipping was any inconvenience because of covid-19 I feel like communication should have been clear on the website and/or a 10% discount should have been given at least.... instead of taking people money and then sending a detailed email after the fact...I feel like Colourspop could have had better accommodations for their customers
Katerine G.
I have been patiently waiting on my order. I haven't received any updates. I hope you guys compensate me because this is ridiculous. I haven't canceled my order because what I ordered was a gift for my sister. Not to mention her birthday was on April 4th we're heading into the middle of March.
Sa
Used the brushes for the first time and one completely fell apart. The bristles were not glued into the ferrule and came right out. They would not do anything about it at all, even tho the product was defective and I had photos of it, because it had been more than 2 weeks since I purchased it. Nice to know that Colourpop only stands behind their products for 2 weeks!
Pamela B.
It’s been over a month since I ordered and have yet to receive my order. However I continue to receive advertisements to purchase more Product
Jess
I was not told that the dispatch centre was closed until after I made my purchase.. then two days later they put it on their website for people to know before buying... it’s nearly impossible to get a refund on my purchase that had I of known I wouldn’t get it for months would not have got as it was a birthday gift for the end of April. Also the app is hard to navigate and is constantly crashing . I’m not happy at all
Madi W.
I ordered over $100 of product and was told that once shipping resumed I'd be a first priority... My packages of still not shipped despite it being over a week since shipping resumed
Diana1991
I made an order since March 31 and I still haven’t received it !