Audra W.
Products arrived broken and late
Products arrived broken and late, and there was no refund or exchange.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,883 reviews with 2 stars · Clear filters
Audra W.
Products arrived broken and late, and there was no refund or exchange.
Jenn
I haven’t received my order which was made in November. The tracking showed that it has been stuck somewhere so understandably it isn’t ColourPop’s fault per se, but the logistics makes the whole experience a bit frustrating. A positive note though is that the customer service team has been very kind, Erin in particular, owns it up and offered an alternative solution. That’s still being arranged so we will see if problem will finally be resolved. But Erin has been there to keep me sane haha.
K B.
After hours of selecting what products to purchase, my order was canceled after maybe a day after placing my order.
Ws
I bought lipstick box set with like 40 lipsticks and they don't match the swatches on the website at all because of that I'll only use about 8 out of them. The quality is terrible 3 were already broken. They apply very inconsistently. So disappointed.
Patricia L.
I did not receive everything I ordered. I ordered an eyebrow pencil that did not come with my other items.
Victoria González F.
Nunca llegó mi compra y quería tanto que llegara!
Abril M.
It’s all about shipment, all products are amazing but arrived sooooo late.
rocio O.
aún no recibo mi pedido