ColourpopReviews of colourpop.com

I ordered an eyeshadow palette well before Christmas for my sister-in-law, it arrived smashed, I immediately reached out to customer service. The replacement did not arrive until the new year. There was plenty of time to resend the replacement with expedited shipping to arrive before the holiday. I reached back out to customer service and kept getting automated responses about "shipping delays," funny, none of the other small businesses I ordered from had that kind of issue. This issue is still not resolved, they've simply stopped answering. Horrible customer service, horrible shipping standards, for an ok quality eye shadow palette. There are plenty of other brands with equivalent pricing and quality nowadays. This is not the first time something has arrived broken from Colourpop, but it will be the last. I would rather spend my money elsewhere.

I didn’t received everything. 😕

I used to buy from this brand at least once a week. Then I didn't buy anything for about 2 months. For the past 2 months I try to purchase and now it keeps canceling my orders. I have sent multiple messages and never get a response so I'm very disappointed in this company now. So I buy from other brands now cuz colourpop does not have good customer service at all. Mind u this used to be the only brand I would buy from but now I no longer want to have anything to do with this company.

I couldn’t get a hold of customer service and I got charged twice and items never arrived

it hasn’t came!

Very bad service still my order is not delivered

I didn’t receive the product

Very complicated with customer services. I never received some article in my order and i realise not a the moment ..