ColourpopReviews of colourpop.com

Im missing an item from my order and still haven’t gotten contact on what would happen with that missing piece. I just want to know what will happen.

I am very disappointed because I have received a concealer that has obviously already been used

If your ready to wait a month then shop here.

I had ordered 6 items in April 30th and of course with the pandemic, shipping and manufacturing was obviously delayed. I had not received my items until the first week of June and was missing an item. With such long of a delay I really would have thought my package would be 100% correct. I emailed them about my issue, I totally understand why it took so long to come, but missing one of my items kind of annoyed me. Instead of being sent my item, like I told them I wanted it to be, they instead just refunded me the $9 because in the end they were looking for me to repurchase it and pay again for shipping fee. I’ve bought ColourPop a whole bunch of times in my life so far just very upset about this experience.

I understand that shipping is delayed. But I had to contact the company a month after I was charged to find out how much longer it would be before my order arrived. I was given a generic email about the coronavirus delaying production. I finally received my product a few days ago and guess what? It's missing 2 of the colors I paid for months ago. Again I know a lot of stuff is delayed but they managed to send out a review request for this BEFORE my package arrived. Seems like priorities are a bit skewed and chances of me ordering from here again are very slim.

I am from the U.K. placed an order a couple weeks ago, delivery was quite fast actually but a missing product, ordered 3 liquid lipsticks, 1 didn’t come. Ordered 2 eyeshadows palette, one of the palette’s had a scratch in the shades! Did not pay extra and also extra bit of custom charge for something not to turn up.

The corona delayed delivery so I can’t judge the shipping time accurately, however i never received my 2 concealers that I had ordered

I ordered 5 pair of lashes and only received 3 pairs. I emailed them to let them know about the issue and never heard back from them. I am very disappointed of colourpop.