TAYLOR B.
An Item I ordered was canceled and not…
An Item I ordered was canceled and not replaced. The shadow sticks irritate my eyes.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,883 reviews with 2 stars · Clear filters
TAYLOR B.
An Item I ordered was canceled and not replaced. The shadow sticks irritate my eyes.
Erika B.
I ordered two mystery boxes and both contained the exact same products. Most of the products were ones I actually purchased in the same order
Brandy C.
The purchase I made was a Christmas gift. Two of the pallets I purchased were broken, but by the time Christmas arrived and my daughter opened the pallets, the 30 day return window had passed. Perhaps giving a bit longer to return during holidays would make these purchases not feel like a waste of money.
Sam ..
I get my order lacking items and I really feel disappointed and I asked for full refund for the messing set but until now I have not received any refund and that's make it more disappointed
Katy
The products I received were low quality with very little pigmentation. I contacted customer support, and they advised that due to the low cost of their product, their policy prohibits returns. They also did not offer an exchange.
Gwynn M.
When I placed my order, I paid for expedited shipping, which never happened. I do not like that you cannot talk to someone or even chat with a representative. I had to wait to get an email back. The shipping cost was refunded but would like improved customer service.
Jessica O.
I love the products I did receive. However my order was incomplete and missing items. I reached out to customer support and was was responded to. Was my first time purchasing from the company.
Vanessa Oliva P.
Fiz a compra em Novembro 23 e até o dia de hoje não recebi a encomenda.