ColourpopColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Santana T.
Terrible customer service. Not one reply via Twitter to answer my questions and concerns. Email correspondence was also terrible had to wait days in between responses and they were very dismissive when I informed them I never received my order. It took almost a week to have my order replaced. Need more forms of communication like a call center and or a support chat.
Christina C.
The palatte I ordered came crushed. The colors aren’t even in the circles. I was really excited for it too. This was my first purchase with ColourPop. Not sure if I will purchase again in the future
Michael J.
I bought The Child eyeshadow palate for my wife. One color fell out and crumbled. They sent us a new one, but the same color was visibly loose. Also, I got her a eyeliner marker. She tried priming it and was not getting any fluid coming out. Customer service wise, 5 stars. Product wise 2 stars. Overall, 3 stars.
Mercedes M.
The quality of the eyeshadow should be better and better pigment but I love the colors and collabs
Érika B.
The shipping took over a month to get to me. I think there was a delay from the shipping company, but I think it is part of your customer service.
Ava
I am very disappointed in your shipping time. I still haven’t received my order. This company needs to up their shipping so products can be delivered and processed quickly.
Maria L.
I bought a pallet from you and I received it broken and then you guys replaced it but that one got to me worst so and not so happy about that.
Daniel M.
3 stars because you guys delivered my stuff broken the first time
