ColourpopColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Rawan.
you need to change your shipping Company So you can have more successful brand… Waiting for a month for some product that’s not acceptable even if the product is good …I will not be happy from you and order again That was the first and the last time I will order from you
Mariam A.
I still didn’t receive my order
Cynthia K.
I have contacted you twice in regard to my order missing the black flame candle and you have ignored me. I will not order from you again.
Seena G.
I was unhappy with my purchase and wanted to send back the unused item I purchased for a simple exchange. The representatives at Colourpop told me that because I had paid so little for their product that they didn't do exchanges and/or refunds. I won't be shopping with Colourpop any longer.
Magda
Avoid this shop! I made an international order in Jan 2022 and my customer experience was terrible. My delivery got stuck somewhere with the postal office for like 3-4 weeks and I couldn’t get any information from them so I contacted colourpop...5 times! I was only answered by a bot and even though I asked for a real person they didn’t answer. I literally had to go on their social media and start posting comments on their posts with my situation. Magically, after that I was contacted in less then a day. But after one message I asked some question and got no answer again. Only then I’ve read other peoples experiences on some sites about customer experiences and I realized its now colourpops way of dealing with customers. Take the money, don’t give a dime about what happens after. I still haven’t got my package (its 1.5 month now) and don’t know if I ever will. Coourpop hasnt expressed any willingness to help me out with my situation, basically just told me to wait and that’s it. Avoid this shop for all costs.
Jay
I really liked the freckle pen, but the mascara was soooo old and dry! I'm bummed I wasted my money and bought 3 of the colored mascara only to find that each one is globby, flaky, and makes my eyelashes stick together. :(
Marley M.
horrible products. the liners in the little pot, dry and don’t work whatsoever, and the pen liners brake anytime you go to use them and they have the nerve to not do any returns
Sara M.
They take way too long to send the orders and when asked when or how long or what's happening they are not helpfull at all
