Sham
International customers be aware
I placed an order on 8 August 2020 during a discount, Shipped on 17 August, and last update on tracking was on 25th August. I expect the order is lost, so I contacted them. Here is what they did: 1. They didn't start an investigation with the shipping company, I tried doing it myself but the shipping company refused and said the shipper should start it 2. They refused to refund the money 3. They offered a replacement, but the replaced product is not refunded or replaced even if lost 4. They replaced only 1 product out of 3 as the rest were out of stock. The gave me a credit for the remaining amount assuming that I paid full price for the product 5. The credit has an expiry date in 3 months Honestly, while they have good products and what some would call "affordable" prices, the risk is that you'll end up paying for an order that never arrives. while other companies will always send a replacement/ refunds as they take responsibility as the shipper, and they usually investigate with the shipping company. I never seen a bad business like this. Update 8 Oct 20: Added a star because they agreed to refund me the amount instead of Credit. Which is good. They sent the replacement for the item already, however I received my original shipment today. I told them before I am ok to wait longer as long as you get info from the shipping co., but oh well