ColoureshopReviews of coloureshop.com

Avoid at all costs !!! Do not buy from this company!! I paid $55 for an advent calendar for my son. In total in the whole advent calendar there were SIX items. SIX. My son was left devastated. When I contacted them for a refund they told me they’d give me $8 and I should try and re sell the item to someone else. When I refused this ‘offer’ and raised a claim with PayPal they said I’d have to return the item to CHINA at my own expense before they would refund me. Absolutely do not but from this company.

ZERO Stars wasn't and option... I order holiday advent calendars and paid extra for express 5-12 shipping which should have arrived before Dec. 1. In total paying $103.83 USD. On Nov 30th, the items were still oversees. I started the cancelation/refund process and they insisted they could not do it till the items arrive. The items arrived 9 days past the 12 day shipping. So I start the return/refund process. It took a handful of emails for them to finally offer me a refund of a whole $8 USD... 16 emails later, they are at there max offer of $12 USD for the refund. Hell my shipping cost $10. This company is a complete joke and by far the worst customer service I have ever dealt with. DO NOT WASTE YOUR TIME OR MONEY!!!!!!!!!!!!!!!!!

I strongly advise against using this online shop! I placed an order several months ago and paid for the goods in advance. To date, nothing has arrived. Despite my numerous emails asking about the status of my order, I only receive the same excuses over and over again and no concrete answers. It is frustrating and disappointing to be treated like this. Customer service is non-existent and I feel cheated. I will demand my money back and can only advise everyone to stay away from this shop! An absolute scam!!!

I do not recommend products from this site. Big disappointment. On the site it looks beautiful, but you get a dud that is completely inconsistent with the contract. In a fishing set intended for the sea, things for fishing on lakes and rivers. After writing a complaint, they replied that they were sorry and could return 9 dollars (out of 35 paid), because they are a small company.

Do NOT order! Zero Stars and total rip off!! I ordered two items that - regarding provided tracking - should have been en route by September. Checking that tracking the package is still within transit in my country (since September). Customer service did check on that status mid November and told me it is still in transit but the carrier was asked to expedite the process. Checked back in December to get a second tracking number and the info that one of the items is not available and I get a refund (an item that should have been shipped out three months earlier already) - the refund is not in my accound as of today. Suprisingly the second tracking started the same day of the firs response of customer service mid of November. I recieved a package in December containing a different item than ordered - not something similar but something completely different! Like a nail bolt gun for construction work instead a can cooler different. Customer service states they sent out (aka drop shipped) the correct items and offered me a refund of 5$ as sign of goodwill for the wrongfully delivered item. For an order of about 50$ total.

J'avais commandé des ornements pour décorer mon arbre de Noël. Sur le site, il s'agissait de personnages en 3D, très finement dessinés et peints. Je reçois finalement un bout de plastique tout plat avec un autocollant dessus représentant le personnage. 40 dollars pour deux bouts de plastique en 2D et en plus mal imprimés... évidemment le service client me dit que le produit est conforme et qu'ils sont engagés à faire du mieux possible pour leurs clients adorés. Une honte, à éviter !

ZERO STAR! I ordered stuff about 4 month ago. never arrived. they wrote with me about 2months and they have 5-6 premade answers. They still use one and then other. I got each answer about 5-8 times. It looks like here… that they sending stuff only in US, all other countries are robbed.

This is definitely a scam. I needed the item urgently, so I ordered it using the more expensive express service, which was supposed to deliver it within 5-7 days. Today, 12 days have passed, and the item still hasn’t arrived. The emails contain two different tracking links, and both show different locations for the item.