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Good courses, awful video player
October 2024 update: Coloso has changed video player technology. No longer do they require the use of a 3rd party app, and no longer do i experience constant disconnects. As it currently stands, the content is fully watchable without issues for me, and as promised, I updated my rating to reflect this. Initial January 2024 review: Good courses, awful delivery. Coloso has plenty of good content to show, but lacks the technology to do so. Their video player is the biggest pile of junk ever inflicted unto a customer. It invades your privacy, scanning your computer for apps and even forcefuly shutting them down if it doesn't like them. It keeps disconnecting due to "unstable connection" which they try to blame on the viewer instead of their subpar app. Customer Support is, as usual, completly unhelpful. They answer in the middle of the night (timezones oblige) with copy-pasted 1 liners without even reading what the ticket is about, then close the topic after an hour knowing full well that the customer isn't on the line since said ticket has been lingering for 3 days. Try to open a new ticket, mentioning you did what was suggested in the previous ticket's one line answer, and get greeted with the same one liner, and another unresolved problem yet closed ticket. When spending $150-$350 on a course, you'd expect better service. I'll update my rating if they ever improve their video player but they don't seem to care one bit about international customers.
