ColorWareReviews of colorware.com

Absolutely disgraceful customer service

Absolutely horrible experience with this company. Ordered a pair of the Bose headphones and not only did they come extremely late, but they were not even the same colors as pictured on the website. I was told they would ship out in a few weeks- I placed the order no 7/9 and just now received it on 8/19. I kept being told "they would ship out by the end of the week". I FINALLY received the order and was so excited, but then when I opened the package it was not the same colors I had custom picked. I emailed customer service and they said that "Every computer monitor does have different color settings so the colors in reality won't be exactly the same as the 3D renderings displayed on our website" and were unhelpful to say the least. While the blue and the pink colors I chose were both off in shades which I guess I could understand to some degree, part of it was supposed to be orange and it came yellow. Completely different color- not shade. On top of all of this the customer support or sales team is absolutely awful. They are so rude and unfriendly- they treat you like you are stupid. My complaints were ignored and all I got was a "Do you want to return the item?". Completely unprofessional and would not recommend. Wish I had read some of the reviews below prior to ordering- they are very much true.

I ordered bose headphones to be customized and was told that it would take 5-10 business days. I ordered it on 4/3/24. I have still not received the headphones after being told 3 times that they were going to be shipped. The customer support is horrible. I would not recommend this company. BUYER BEWARE!!!!!!

I purchased a PS5 controller and before completing the order you have to choose between a 2 or 4 day shipping options. I chose the 2 day which was $30 but once I looked at the receipt it says 5-6 weeks. This was not disclosed before making my purchase or else I wouldn't have chose a 2 day shipping. After waiting 5-6 weeks who cares about an extra 2-4 days? It should be stated before completion of purchase and there should be a free shipping option after 5-6 weeks. I'll keep you all posted on how costomer support handles the matter.

I bought Aipod pros before Christmas last year and still have not received them.Now I cannot log into my order. Very concerned that this is a scam

Had a skin delivered for my iPad, fitted it fine as per instructions, iPad now no longer works with the keyboard case so will have to peel it off. Complete waste of money and nothing on the product page to mention this might be an issue, support could not have been less helpful. Won’t be buying from them again.