HeidiH
Great customer service
Hi, I had an issue with one white paint color on my wall looking a bit different than the small chip I chose it from. Still not quite sure what had happened. I emailed customer service and after couple of emails back and forth they decided to send me a replacement paint that would be custom colored to my preference. It arrived at my door step few days later which was a lot faster than I had gotten the original paint through a third party vendor. I don't know if it is common practice with them, but to me it shows how great the company is considering most of the ordering happens online; and it was no hassle from my part. I have used several of their products (different neutral and white colors) and they were true to the chips I had. They also were easy to apply and rolled on smoothly. I used eggshell and flat finishes and they both worked a lot better than some other "green" alternatives I tested on a piece of primed drywall. They don't smell and they dry in reasonable amount of time. Coverage after primer and two coats of Colorhouse paint was very good on new drywall with no photographing. Thanks.
Response from ColorhouseApr 8, 2015
Heidi Thank you so much for taking time to leave a review and for letting us know we made this right for you! Our customers mean the WORLD to us, and we strive to make really happy ones! :) So glad it all worked out. Thank you so much for your support and for giving us a chance to correct the issue.

