ColorfulCrittersReviews of colorfulcritters.com

I received my tee shirt order in a timely fashion. However there is a large L-shaped hole on the lower left side. I have sent two emails regarding this issue and still have had no reply. Very poor service!!

I requested an item for sale that was not in stock and then waited five days to contact me about it. Thankfully, I was able to order it somewhere else.

The designs on the wine glasses started coming off the first time they were used. I had to use a sealant on the remaining 2. I just expected better quality for what they cost and now only have 2 usable glasses after I paid for 4 (after I sealed them).

This was my first time ordering from Colorful Critters; I purchased a $5 notebook as a birthday gift for my friend. They canceled my order with no explanation. When I contacted them, they explained that they couldn’t complete the order due to “fraud”. I am very supportive of businesses doing proactive fraud detection; however, I am disappointed that this company did not make any attempt to verify my information before canceling, did not provide a reason for canceling, and declined to explain what part of my order was flagged as fraudulent when I inquired. I wanted to update my review with the response I did receive and allow Colorful Critters to speak for themselves: “Hi "Andrea", Please stop emailing us. We will not explain our fraud detection -- that kind of defeats the purpose as we would just be making it easier to "beat" the system we have in place. We are tired of the orders that you have been making under various email addresses. Please move on and take order elsewhere. Thank you for the review as well. From our perspective, it is rather ironic. Cheers.“ They also flagged this review as containing “harmful or illegal content.” I am not sure what concerns me more: the delusion that I’ve been placing multiple fraudulent orders or that they attempt to hide critical, but entirely truthful, reviews from the public.

Our order was cancelled with no explanation, just a note that it was being refunded. Very disappointed.

I am very disappointed with my purchase. While the Laurel Burch purse is lovely, the smell is HORRIBLE!! The plastic bag the purse was in stunk!! I don't know how I am going to get this smell out of the purse. I am airing it out to see if the smell will go away. If it does not, I hope that Colorful Critters will help me in returning this item!! **UPDATE** After contacting the company concerning my purchase, I was given a full refund. I am very pleased with the outcome. Thank you Colorful Critters for your great customer service!

I still have not received my order even though it was supposed to be here days ago.