Color Analysis Pro helps you discover what suits you through personalized color, face shape, and body type analysis, combined with AI-powered try-ons.Explore flattering colors, hairstyles, hair colors, makeup, glasses, and styling ideas using your own photo. Get practical recommendations, experiment with different looks, and see what works for you before making real-life changes.
Color Analysis Pro (color-analysis.pro) has 419 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
color-analysis.pro
Website
color-analysis.pro
Category
Salons & Clinics
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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This is a total scam. I paid the $1 -74p for the 7 day free trial. Cancelled it within half hour as it was completely rubbish. Have proof of my cancellation 7 days later they took £22 from my bank.
They have not replied to emails I wish I had seen these reviews first I could kick myself as I usually do my due diligence.
I did see the small print which is why I cancelled immediately as I saw the auto subscription but ye they still took the money.
RO
Rosario
SCAM COMPLETE SCAM
SCAM COMPLETE SCAM
I use this app because it says they charge 1 dollar. And now I have being charge several times for $29, and they don’t want to refund my money.
BM
Bethany M.
An absolute SCAM
An absolute SCAM. They continue to charge me when I never enrolled in a subscription and have been continually trying to cancel. I removed all apps and am disgusted by customer service. DO NOT DOWNLOAD as they will keep charging.
TM
Truly M.
SCAM
I agreed to pay 1 dollar, and never saw anything about further subscriptions, up until I saw a deduction on 3 March 2026. This company is a scammed of note.
On 03 March 2026, I received a bank notification that a deduction was made for color-analysis.pro, the equivalent of 29 dollars, in South African rands. I them immediately wrote to this company on 03 March 2026, at 18h56.
I then received the following response on 03 March 2026 @ 23h31, which reads as follows.
Thank you for reaching out. I understand your concern and apologize
for any confusion. When you signed up, a 7-day trial began, and after
the trial ended, it automatically converted into a subscription as
described on the payment page, in the confirmation email, and in our
Terms of Use. That’s why you saw the additional charge.
I’ve cancelled your subscription so no further charges will be made,
and I’ve also processed a refund of $29.90 to your original payment
method. Please allow a few business days for it to appear in your
account, depending on your bank.
If you have any other questions, please don’t hesitate to let me
know—I’ll be happy to help.
Warm regards,
Emma
Support Team Lead
color-analysis.pro
As you can see, cancelation is confirmed & its stating a refund has been processed.
I also got a cancelled confirmation email, on 03 March 2026 @ 23h31, which reads as follows.
Subscription Cancellation Confirmation
Dear Customer,
Your subscription for app.color-analysis.pro has been successfully canceled as requested. You will not be charged any further fees.
We value your feedback and would love to hear about your experience with our service.Our support team is available 24/7 if you need any assistance.
Best regards,
Color Analysis Pro Team/p>
You received this email as a registered user of Color Analysis Pro.
Made by Momiji Group Inc.
2604 Whittier Place,
Wilmington, DE, 19808
Privacy Policy | Terms of Use | Subscription Policy
I then sent a message to thank this Emma, for her understanding. I thought this was concluded, as I'd even received a downloadabe refund statement dated 03 March 2026, citing that it would take 5 to 10 days for refund to appear on my statement. I then forgot about this matter, and waited for refund.
It's only today, 15 March 2026, after realizing that I haven't yet received my refund, that I decided to follow up with 'Emma'. I was shocked when I realized there was a second mail that was also sent on 03 March 2026, also on on the exact same time, 23h31.
This gaslighting email reads as follows.
Thank you for reaching out. I understand your concern and apologize
for any confusion. When you signed up, a 7-day trial began, and after
the trial ended, it automatically converted into a subscription as
described on the payment page, in the confirmation email, and in our
Terms of Use. That’s why you saw the additional charge.
I’ve gone ahead and cancelled your subscription so no further charges
will be made. However, we don’t see any prior attempts to cancel
before the renewal. According to our refund policy, available at
color-analysis.pro refund, we’re unable to issue a refund in this
case.
If you have any other questions, please don’t hesitate to let me
know—I’ll be happy to help.
Warm regards,
Emma, Support Team Lead
color-analysis.pro
Today, 15 March 2025, I then wrote to color-analysis.pro, as follows.
I'm only realizing that you sent me 2 mails. The first confirming cancelation and processing of refund. You also sent a gaslighting email on the exact same time, confirming cancelation and inability to process refund.
You further speak of a phantom confirmation email, as well as terms of use, which were somehow invisible when i signed up.
This is fraudulent behavior. I have no confirmation email which speaks of future subscription payments, nor was i given an option to confirm if I'm agreeing to further deductions of 29 dollars. Do you think I'd be stupid to accept this madness if this information was made crystal clear upon signing up.
Your alleged confirmation email with terms of use, I assume specifies that I could cancel within 7 days, to avoid further deductions being made. The problem is that there is no mail of this nature.....nothing.....nada. If there was, and the said mail had terms of usage, I would have definitely cancelled with immediate effect, because I wouldn't have agreed to such nonsense of further subscriptions. So once again, this is confirmation of scamming behavior by your organization.
Send me proof of the so called confirmation email with terms of use, and if it doesn't exist, refund my money, as per your first email address. I have no such email. Maybe your boogeyman got it, ate it, before it reached me, because there is nothing in my inbox.
As you can see, to date, I haven't received any refund. I shall wait for a response.
KI
Kathi in T.
Got my refund
They did finally answer my emails & issue me a refund!!
Í was charged $29.90 before my trial was even up. Phone number is bogus & slow answer to emails. DON'T USE THIS SITE unless you read any fine print & you WANT to subscribe.
TL
Tabitha L.
They said it was only one dollar
They say it's only one dollar but they charge you $30 after a week of paying even if you aren't using it. No cancellation button in sight so it is extremely hard to terminate the payments.
AT
Amanda T.
Color Analysis is a scam
They asked for $1 USD for a color analysis but they don't tell you that that they will take out $29.90 after a week. It says to click on a link to cancel your
MC
Moon C.
This is a scam
This is a scam! They charged the 1. Then 39. A week to my credit card.