Ms V.
Smells and tastes like vom!t :(
I purchased this product myself and even made my best friend buy it after hearing so many good things about it. It was also said that the TASTE IS PLEASANT; some reviews mention "vanilla"-like. However, both my friend and I have a difficult time using it as it really smells and tastes like vomit!!! I would NOT have purchased it if I had known! Now we are stuck with four bottles each. Also, on the bottle it states the product should be kept at 0-12 C temperature and in the fridge when opened. But before opening, there is no guarantee this product was kept at the recommended temperatures through all the logistics chain till it reached my house. It was packed in regular cartoon box. I think the company should be really clear about the taste of such an expensive product. I can't tell about if there are any benefits of using it as its too disgusting taste to use it...:((
Response from ColonDrink+Nov 28, 2024
Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and are sorry to hear that you and your friend had an unpleasant experience with our product. Taste preferences can vary greatly from person to person, and while many customers enjoy the flavor, we understand it might not suit everyone's palate. We sincerely apologize that it did not meet your expectations, and we will take your comments into account as we continue improving our products and communication. Regarding storage, we ensure that our product is carefully handled throughout the logistics process to maintain its quality, and our packaging is designed to protect it during transit. However, we understand your concerns and will review how we can provide greater assurance about this aspect in the future. We want all of our customers to feel satisfied with their purchase, and we are here to help. Please feel free to reach out to us directly so we can discuss this further and find a solution that works for you. Your feedback is invaluable to us, and we hope we can address your concerns and provide you with a better experience.