Pascal L.
Helpful tracking tool, but lacks the strategic "expert" guidance promised
We initially hired Collegewise to help my daughter navigate the complexities of college admissions, but unfortunately, it fell short of our expectations where it mattered most. On a positive note, the online platform/tool they provide is genuinely useful. It helped my daughter stay organized and keep track of various application deadlines and requirements in one place. If you are just looking for a project management system, that part works well. However, we did not pay for a tracking tool; we paid for expert strategic advice, which was noticeably absent. My daughter did not receive the high-level guidance necessary to make critical decisions about her application strategy. We expected the consultant to help her determine which schools were the best fit for ED1, ED2, and Regular Decision cycles based on her profile and the current admissions landscape. Instead, she was left to make these pivotal choices largely on her own without any real "insider" strategy or direction. If you are looking for a firm that provides proactive, strategic counseling on how to actually get into competitive schools, I’m not sure this is the right fit. It felt more like administrative support than true admissions coaching.
Response from CollegewiseMay 11, 2026
Thank you again for taking the time to speak with our team and share your family’s experience. We truly appreciate your openness and the thoughtful feedback you provided. We’re glad to hear that parts of the program, especially the organizational tools, were helpful. At the same time, we understand your concerns about the level of strategic guidance, and we’re sorry this didn’t fully meet your expectations. Providing a clear, personalized strategy is central to our work, and we regret that this wasn’t your experience. Based on our conversation, we do believe there’s an opportunity to continue supporting your daughter in a way that feels more aligned and meaningful. Our Customer Service team would be happy to provide more structured, hands-on guidance as your student transitions to college, and we’d welcome the chance to partner with your family to ensure you feel well supported moving forward. Please don’t hesitate to reach out with any additional questions or feedback. We would be glad to continue the conversation whenever it’s helpful.




