The College BoardReviews of collegeboard.org

A huge organization that is not closely monitored by the government. As a result, they just don’t care. For example, I guess it is your own reponsibility to connect the College Board to the local testing center to let the testing center know that the College Board has approved your child to have extra testing time? Better make sure that you read the small print of your child’s approval letter or you’ll get a big surprise when you show up on test day! Our child can login to his College Board account to see that he has been approved for extra time, but somehow this information does not get to the testing centre unless the parent does it.

This company is critical for many high school students applying to college, thus their responsibility to work well all the time. CSS Profile, required to obtain financial aid in many colleges, has been down or at crawling speed for the entire month of October, application season. It is a long application and instead of asking many questions in one screen, it forces you through 10 or more screens to complete the information of each of the 10 sections, it often locks up on you and after 10 minutes you have to log in. iDOC lacks electronic forms other than 4 basic ones, thus you must download forms, manually fill them out and upload them. It has taken me at least 5 days to complete a financial aid application and I am still pending final approval of the forms uploaded. This is a disservice to the parents and students already going through a lot at this time.