The College BoardReviews of collegeboard.org

After three months of back and forth, I am finally giving up my request to College Board! Since mid September, some 10 emails and 4 phone calls and impossible to get my simple question answered.

I mean it is evident that SAT is biased towards liberals and is injecting LGBT propaganda into its test, combined with BLM agenda.

Horrible. Paid signed up for an SAT spot and a WEEK before they drop my kid. “Capacity issues”

Confusion. Language barriers. Poor IT. Bad communication. Money grubbing. I have spent so much time dealing with them, trying to get test scores sent to a single (1) college. They have overseas operators who simply read repeatedly and badly from a sheet and make no attempt to understand the situation. As far as I know, no test scores have been sent, after three faxes, about ten phone calls, and several attempts to reset the online account. They have no idea if your fax was received or acted upon. I did just receive a charge on my bank card, for an amount that does not match the stated fee. Brace yourselves.

Our son took two tests as a sophomore and one as a junior but none as a senior. We paid $300 for these tests! As a senior, he did not take any tests. However, they will not send a free copy of his AP Test transcript to his ONE college at which he has chosen to attend, because their window for sending test scores was within 9 days of taking the test. This is ridiculous! He would neither have applied nor been accepted to a college as a sophomore or a junior, so sending scores would have made no sense. Would a school even retain transcripts of tests for students they have never heard of, who are not even old enough to attend college and have not applied to the school? Now we have to pay to have the one free transcript he should have received (per his high school) to send his AP test scores. The people are all overseas and do not understand the school system in the United States to understand why this doesn't make sense. They would not allow me to speak to a supervisor either. They claimed there is no way for them to now send the scores (even though she could verify that transcripts were never sent previously) without us paying.

Try to set up an account. It is virtually impossible. After you have given them ALL of your information, they will ask for your phone number as well. This is obviously so that they can sell it. THEN try to log in. You will get the ol' Unable To Log In message. They want you to resend everything so it is verified further and I guess when they sell your information for their profits it is worth more. Needs to be audited, then shut down, everyone there now fired, and start from scratch.

Frick college board. Their website sucks. Collegeboard is essentially a criminal organization.

I was attempting to get my AP and SAT scores from 2004 and 2005, this year, February 2023 and March 2023. In my day back then in the early 00s, College Board for all purposes seemed a highly reputable company. All that has changed. For one, they now, these days, hide behind phone centers staffed by people who can't speak intelligible English at all! Two, they could not find my best SAT score, 1480/1600 from my junior year of High School, Fall 2004, of which I am proud of. I may still have official proof of it from back in those days somewhere in my own personal archives but for now I needed new proof of it. They found other scores like my AP scores and older SAT scores but not my best SAT score, which makes no sense. They made the excuse that after 4-5 years they are not responsible for keeping scores. They are the leading testing service in the United States, they ought to have the money and obligation to maintain scores and data via paper and electronic servers in perpetuity. With the poor customer service, the insult to injury of a firm that tests English speaking excellence hiding behind phone centers that can't speak intelligible English, all parents, students, schools, government and so on should be concerned about the College Board, hold them accountable and demand reform from their administration and executive leadership. I will be writing them a letter about this problem as well and expect that, as is most often the case in situations like this, they will never respond and do everything to ignore and sabotage all complaints! The score reports that they did send were juvenile, low quality and unprofessional, compared to in the past. The SAT score report, for instance, had pixelated fixidys font (I kid you not) and the date on the SAT scores was ambiguous, it did not specify whether it was the date of the Month or the Month plus year. Additionally, I earned three AP awards from my AP testing--AP Scholar, AP Scholar with Honors and AP Scholar with Distinction... they did not provide me with any proof of these awards (although I did receive a certificate for each of them back in 2004 and 2005 which I still have).