The College BoardReviews of collegeboard.org

I recently encountered significant issues with the administration of the SAT through College Board. On the exam day, the staff was unable to connect their devices to the school Wi-Fi, resulting in over an hour of delays before ultimately sending approximately 40 students home without administering the test. Despite advertising that they had equipment available if needed, the students were not provided with the necessary tools, leaving them without a means to take the exam after their school tablets failed to connect. After logging case numbers and promising responses within 10 to 14 business days, my case was closed without proper communication, leaving students and parents without the necessary information and support. The lack of accountability and organization demonstrated by College Board raises serious concerns about their capability to manage such an important exam. I urge others to consider these factors when choosing a testing provider.

I teach an AP course. Nearly everything I do is online with all my courses which includes FACTS (RenWeb), Google Classroom, TurnItIn, and previously Schoology (which is a phenomenal LMS, by the way). The College Board website is extremely awkward to navigate and does not at all provide information in a neatly formatted, easy to access manner. Logging in takes many more steps than any of the online sites I mentioned above, and requires some guessing until one memorizes the steps to get to a particular class. Accessing quizzes to assign or review is extremely tedious. Quizzes have to be searched individually since there's no gradebook format that contains students' names and all their scores in one place. Furthermore, each quiz defaults to irrelevant information requiring the teacher to drill deeper each time to find out how students scored. College Board, if you read this review, please hire somebody familiar with web design to overhaul your site. You certainly can afford it.

My son took the test on 24 August 2024 and has still not received the test result. He has opened a ticket at least 10 times with College Board Customer Care and has only received pre-filled answers. No one has helped him understand why the grade has still not been released after 2 months. Unbelievable !

If you're going to need to reschedule an SAT because your child's schedule changes after having to schedule the exam months in advance before seats fill up, know that they will charge you a $29 cancellation fee. Almost half of the $68 registration fee. It stinks that this is the only way for kids to access the SAT - through a "non-profit" that seems anything but. When I emailed them about the high fee and asked why we couldn't reschedule without cancelling and re-registering, they simply replied with a lengthy explanation of what the exam fees cover. When I responded that they didn't explain the high cancellation fee, they responded asking for 23 items of data so they could confirm which file they needed to look at. Ridiculous.

The SAT test is no longer a standardized test. Students taking the test at the same date/time receive different questions. "Standardized Test" means that everyone has the chance to answer the exact same questions and students are evaluated on the exact same material.

they charge people so much money for a terrible exam that makes people so damn stressed out

Just another business trying to squeeze as much money out of people as they can. I was on a call for over a half hour. I didn't know that my daughter would take the test through her school. I wanted to cancel the date that we registered for in December. They want to charge me a $30 cancellation fee. I love how this is acceptable.Absolute scam.

I forgot my password to my account because I made my College Board account 4 years ago. To find a solution to my problem I tried resetting my password, but I would not get an email confirmation or SMS code. I called customer service and as helpful as they were they couldn't fix my problem. I need to access my SAT scores for college. I looked this up to see if other people were experiencing this problem, and they were. College board, you need to fix this. Its ridiculous.