The College BoardReviews of collegeboard.org

Price gouging and dishonest company, they also sell students' personal data.

👎 horrible los resultados tardan siglos en salir y no avisan ni nada

The college board and their customer service representatives are absolutely and positively incompetent. I'm still a little confused why it takes from September 2025 to January 2026 and over 25 phone calls to have the date changed from a Saturday to a Sunday. Everytime I call they tell me i need to wait 5-7 business days for a response and then when I call back.... that request was closed because its been 5 days. You cannot make this up.

Extremly horrible and insensitive company. Having technical issues daily. I can never login to AP Classroom seamlessly in one shot! I also took an SAT test and they messed up my score saying there was a technical glitch 6 months AFTER the test. That's how long they took to communicated. Then even they did not refund my score of $60 as it had been a waste of a grade. Did not give any discounts or anything either so I went with ACT which is much more user friendly.

This organization treats its employees poorly. When they need you, they expect excessive overtime, discourage taking time off, and require you to support other teams, all under the guise of “One College Board.” When they no longer need you, they let you go immediately without hesitation. I would avoid this place.

My child's result cancelled without any actual reason given. After many phone calls and several "case numbers" lodged, still nothing. The phone enquiry service seems to be located in the Phillipines, as all operators I have dealt with have had a Phillipines accent and there is always a "delay" in the conversation. After submitting 3 different online explanation forms they supplied by email, on my last call they said the case was closed. Still no answer and no explanation. Starting to think the Colledge Board SAT is a giant scam.

monopoly over education

If I could give 0 Stars I would. Long story short my son submitted an Early Acceptance Admissions app and his SAT scores have been sitting "PENDING" on their website since 10/21/25. The day the scores came in, I requested for them to be sent to the university. Here we are 11/10/25 and the scores are still "PENDING". I have called 5 times, had two escalated cases created. The first I was supposed to receive a call back within two hours last week. No call. When I called back today I was put on hold for 45 minutes then hung up and called back. I'm pretty certain it was the same lady and she put me on hold this time 35 minutes only to come back and say the other case was never escalated and was closed. Meanwhile, the documentation deadline for the university is 11/15/25. I asked if she could manually send the scores. No. I asked to speak to a supervisor. None available because they're all on the phone. I asked if I just paid to have them sent when would the university receive the scores. Five to 10 business days. That's after the documentation deadline of 11/15/25. I have no control over these scores or they would have been sent the same day. These people literally are paid for one job which is to administer tests and send said test scores to the colleges you request. This is crazy --- and I work at the university I'm trying to have the scores sent to. Wild!!!