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Collective Reviews | Read Customer Reviews of collective.com

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Money & Insurance
Investments & Wealth
Collective

CollectiveReviews of collective.com

4.3523 reviews
Investments & Wealth

Collective4.3

Reviews523 About Contact

Overall score

4.3 out of 5

Great

Average of 523 reviews

Distribution

5★79%
4★4%
3★1%
2★1%
1★14%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

collective.com
[email protected]

About Collective

Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.

Collective (collective.com) has 523 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: collective.com
Website: collective.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Collective reviews

523 approved reviews, newest moderated first

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A C.
Oct 6, 2026
Responsive & Detailed-Oriented
I run a business and provide financial & operations services to my clients. I am very detailed oriented and responsive with my clients. I expect those qualities from my Bookkeeping & Accounting team. Juan has been a pleasure to work with. He has taken the time to meet with me and learn about my goals. He responds quickly to my questions and/or requests and has sent follow up information after our meetings so I can make informed decisions.
Response from CollectiveOct 9, 2026
Hi there, thank you for taking the time to write such a comprehensive review! Coming from a fellow detail-oriented business owner providing financial and ops services, your words mean the world to us. We are so glad Juan’s proactive follow-ups and dedication to understanding your goals are giving you the exact high-touch support your business deserves!
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Shawn P.
Oct 5, 2026
Shobi and Collective
Shobi Supported me via onboarding - I paid way more for other book keeping services, COLLECTIVE has been amazing in supporting my schedule, helping me get my business cleaned up (from the books perspective) and also help me cut over to a Scorp -I HIGHLY Recommend
Response from CollectiveOct 9, 2026
Hi Shawn, thank you for leaving such a fantastic review! Cleaning up your books and transitioning to an S Corp are huge steps forward, and we are thrilled that Shobi gave you high-value, flexible support that works around your busy schedule. Thank you for recommending us to other business owners!
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Megan T.
Oct 2, 2026
Never looked back
I originally started with collective just until I learned to manage this part of my business on my own, how hard could it be? After 3 months I learned the service they provide was invaluable and there was no way I had time to do even a fraction of what they do for me. Collective has been worth every penny. They are constantly adding innovation to stay in line with what business owners need and continue to come up with new ways to make things easier for their customers!
Response from CollectiveOct 9, 2026
Thank you for sharing your journey with us! We know how tempting it is for business owners to try and manage everything themselves, but your time is far too valuable. We are so proud to take this major workload off your hands and continuously roll out new innovations to support your business for years to come!
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Natalie
Oct 2, 2026
Collective has been a wonderful…
Collective has been a wonderful addition to my small acupuncture practice. Before Collective I was trying to piece together my bookkeeping, accounting, and tax strategy all by myself. Collective helps me by having it all in one place.Plus, my Account manager cpa Janet is AMAZING! She meets with me every month to keep me on track and is always there if I have other questions pop up. I highly recommend!
Response from CollectiveOct 9, 2026
Hi Natalie, thank you for leaving such a glowing review! Running an acupuncture practice takes so much care, so we are thrilled that Janet and the Collective platform could unify your bookkeeping, accounting, and tax strategy into one easy home. We love helping your practice thrive!
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Gregory P.
Oct 2, 2026
The team at Collective cares
The team at Collective was extremely helpful as I was figuring out estimating my business taxes. As a first-time business owner, it was a bit daunting, but they team guided me through the experience with care and detail.
Response from CollectiveOct 9, 2026
Hi Gregory, thank you for sharing your experience! Stepping into business ownership and navigating estimated taxes for the first time is a massive milestone, and we are so glad our team could guide you through it with thorough care and attention. We love supporting new founders like you!
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Megan L.
Oct 2, 2026
The team at Collective has been very…
The team at Collective has been very helpful in working with me 1-1 on navigating the move from LLC to S-Corp and are very responsive with guidance and advice.
Response from CollectiveOct 9, 2026
Hi Megan, thank you for leaving a review! Shifting from an LLC to an S Corp is an exciting step, and we are so glad our 1-on-1 advice and quick responses have made the journey easy for your business.
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Garcia C.
Oct 2, 2026
I love working with Collective and with Elizabeth!
I love working with Collective and with Elizabeth. They are very responsive via the chat with I love and whenever I have more specific questions I just schedule a call.
Response from CollectiveOct 9, 2026
Whether through a fast chat message or a dedicated call with Elizabeth, making sure you get seamless answers for your business is what we are all about!
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Michael A.
Oct 2, 2026
They are on top of it
They are on top of it! Onboarding was easy, I get to save money on taxes with an organized and clean UI. My account manager handles all my questions and I am confident tax, bookkeeping and payroll are in good hands.
Response from CollectiveOct 9, 2026
Hi Michael, thank you for the awesome review! Providing an organized experience, real tax savings, and absolute peace of mind across your tax, bookkeeping, and payroll is always our top goal. We love supporting your business growth!
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