Jennifer
Straight up liars
Straight up liars. I kept copies of all the emails and messages I sent regarding their lack of service they promised. There were several occasions THEY ignored me. That is noted at least twice. Other reviews here attest to the way they do business responses. They sent me messages from 2 FB accounts and I didn't know who the actual persons account was as first--no idea who this dude was and no introduction. After so many attempts to get proper service, there is no reason why it's my responsibility to make you do your job. I reached out more than enough times. I wanted nothing else to do with your lame-ass empty promises which you gave about 4x already. Note: this @sshat managed to remember me seconds after the first review posted to send me a message of FB. So you know what you did. Nice try trying to pretend I did anything wrong or that I was the one who dropped the ball. Any idea what service recovery is? And why the hell does is matter what the print was for? Has nothing to do with your lack of skill or ability to run a business. Get over yourself.
Response from Iconic by CollectionzzSep 22, 2022
Hi Jennifer, we acknowledged we sent the print to an address you requested be changed. We offered to send you a new print to the correct address. We apologize for the mix-up, we do our best and sometimes we fall short.