Kay M.
Shipping was long and the product does…
Shipping was long and the product does not do what it claims to do. It’s just a shine wax dues not bring the colour or mouldings back to life that any other product can do
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Collectale (collectale.com) has 27 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Clothing & Underwear · Surprise, Arizona
Excellent

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Excellent

Clothing & Underwear · CAREFREE, Arizona
Excellent
Clothing & Underwear · Arizona
Excellent
Showing 19 reviews with 1 star · Clear filters
Kay M.
Shipping was long and the product does not do what it claims to do. It’s just a shine wax dues not bring the colour or mouldings back to life that any other product can do
Shelly
DO NOT ORDER FROM COLLECTALE!!! I ordered two shirts from them in late January and still have not received them (April 28). I contacted them multiple times. They say since they were sent out they cannot do anything. Tracking shows them In transit, but never seems to get updated with anything useful. I’ve asked for a refund and they are refusing because the order shows in transit. This place is a scam!
Elaine
FINALLY received order. Order didn’t arrive, contacted support… very poor. Took approximately 10 emails to discover who they had used for delivery in Australia. Courier was very helpful, item had been delivered , but not to my address, and it was subsequently stolen, they told me what was needed to get a refund. Unfortunately collectale need to do the requesting, several more emails before they did their job. Item did arrive- damaged! Definitely don’t use this site, total incompetence and poor quality garment!
Rich G.
DO NOT BUY FROM COLLECTALE 3 MONTHS AND RECIEVED NOTHING. SAYS TO SEND PICTURES.. OF WHAT KEEP GETTING THE SAME ALREADY GENERATED REPLYS. TOTAL SCAM. HOPE THEY ARE SHUT DOWN. TOTAL FRAUD AND THIEVES. THEY DONT REPLY TO NEG REVIEWS BECAUSE ITS JUST A COMPUTER RIPPING PEOPLE OFF. I HATE LIARS AND THIEVES.
Sandra L.
I want to give this company a 0 star rating. I Purchased the woman's 2 Piece Sets Outfits Casual Long Sleeve Sweatsuits Set. I purchased my normal size but it came way bigger. There website says:- We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product. They will no let me send the product back or get a full refund. It cost USD$60.99 plus taxes After multiple emails they will now refund me USD$18.00 but I keep the product. I do not want the product it is no good to me. I want to return. They will not allow me to return the product.
Angela F.
If I could give it zero stars I would. I ordered a flower filled resin letter c. The item is all chipped the letter is crooked and it looks like they used dead dandelions as the flowers. I complained about it wanting a refund and have been going back and forth for a week. They first offered a replacement, then offered me 6 US dollars when I declined they tried to offer me 9 US dollars. I want a full refund, which is 44.80 US dollars. Why would I accept less for compensation. This company is a joke. Do not prefer from them!!
KARL M.
False advertising. Product received not as per photo - 3D blanket but definitely not 3D. Plus cost too high for Product received. Sent multiple emails to complain and 1st amount offered as discount $3. After further emails refund has risen to $13. $70. Paid and I expect full refund. Buyer beware- cost too high for products and item received is nothing like photo advertised.
Summithunt
Scamers! I ordered their 3-D "Cute Dinosaurs HD Digital Print Flannel Blanket" that was advertised on Instagram. When it arrived, it was 2-D! SCAMMERS!