Colibri Auto TransportReviews of colibriautotransport.com

great work christine thank you

I’ve never been made to feel as though I was the number #1 priority to a company representative before like Felix made me feel. His unrelenting pursuit of achieving his purpose is admirable at least and deserves to be mentioned here. He valued my satisfaction and catered to my needs. He was exceptional

One of the most DISAPPOINTING and FRUSTRATING experiences I've had as a customer. I was considering buying a certain car out of state (I live outside of contiguous US) and received a quote from Colibri/Chelsie for $1600. That made economical sense to me, and I called Chelsie, who confirmed that $1600 was all-inclusive. "In that case," I told her, "I will purchase the vehicle." Chelsie sent me a contract to sign, which I did, then I spent $25k on a car. I reached out to Chelsie to inform her that the car was ready for pick up. She told me it would be picked up within 2 days. Five days later I get a text from Colibri dispatcher Jessica stating that there must have been "a mistake" and that the fee would be $3550. Almost $2000 more! My plea of signing the contract and the fact that had I known the shipping would cost that much, I would have never even bought the car, fell on deaf ears. "Take it or leave it" was her answer. Here I am, 2 weeks later, stuck with a car I cannot afford to ship to my home state. Every time I would try to talk to someone at Colibri, they would pass me to someone else 's voice mail, would never provide me with a channel to escalate the matter, and finally just stopped taking my calls. Worst experience ever! So, if you want to sign a contract only to be up-quoted 120+ % more after the fact, please proceed at your own risk.

My agent Jessica was a great help she fought to get me a better deal than what was offered by half I can’t thank her enough excellent customer service care

My experience with Colibri Auto Transport was absolutely outstanding from start to finish. This was my first time transporting a vehicle, and I was quite nervous about the process. However, Colibri Auto Transport made everything incredibly easy and stress-free. Thanks Felix

Jessica Miller was very responsive, courteous and got my car delivered safely on time.

It was my first experience on this process ( shipping my car to another state) and i get skeptical over all those text and offering from brokers. Thanks for Charley and Jessica to send me a contract with details on it which reassuring me to jump and my car had a fast ride smooth shippement. Honestly, it was professionnel!

Re Jessica Miller : Jessica , you did an excellent job, and while we were nervous for a while as the shippers were pretty casual with us, it all turned out very well. The driver brought our vehicle to a great place to unload only 2 miles from our house. He and his wife were super nice, but did not speak much English , but we managed. If there is a place where you would like me to leave a review , I will be happy to. You were the BEST of many people who contacted us --- I told you that we would ship with you once we verified all costs, etc. There were others who told various stories ---- we are old, not stupid ! Again, many thanks, Jim & Tudor A. , Key Colony Beach, Florida