VISASQ/COLEMANReviews of colemanrg.com

Great experience overall.

I previously left a critical review after a negative experience where I spent well over an hour on a survey that suddenly disqualified me at the very end, despite showing as complete. VISASQ reached out to me directly to resolve the matter, and I want to acknowledge the way this was handled. The representative I spoke with was exceptional! Respectful, authentic, and solution-oriented. He assured me I would be paid and explained clearly how the process works (including how and why rare late-cancellation errors can still happen). What impressed me most was the professionalism and dignity he brought to the call. Rather than dismissing my concerns, he listened, explained transparently, and welcomed the broader industry observations I shared. It turned what started as a frustrating situation into a constructive conversation. Mistakes happen in any business, but how a company responds is what sets it apart. VISAQ/Coleman earned my respect by resolving this properly and showing that they value both their advisors’ time and their feedback.

Avoid - not worth the wait. Completed a survey around 1 month ago, was told it would take 15 business days which is much longer than equivalent research firms but ok. After that time elapsed, was told to wait another 15 business days.

My experience with Coleman (VisasQ) was smooth, professional, and transparent from start to finish. The communication from the project manager (Angie) was prompt and clear, and the consultation process was well-structured. I really appreciated the clarity on the topic beforehand, the fair and timely confirmation of consulting fees, and the quick invoice process. It felt good to be respected for my domain expertise, and I would be happy to collaborate on future projects. What Coleman does well is treating experts with professionalism, ensuring clarity in expectations, and maintaining a transparent and respectful process — which builds long-term trust. I’d definitely recommend Coleman to other professionals in the insurance consulting space.

great customer service, quick and precise in answering my concern and inquiry. Professional in establishing contact with Client.

I took a survey and after 4 weeks I have’t received my compensation yet. If compared to similar companies (Arbolus, Dialectica, GLG, Ivy Exec) they are by far the worst. Thank you for the reply. I already had an extensive exchange of emails with your Operations Manager. My final comment is that if Coleman are happy with the timing of their payments, as a member of Coleman network of experts, I am definitely not.

Very professional conversation and informative

Title: Unprofessional Service and False Claims I had a disappointing experience with Coleman Research Group. Despite my professional conduct, they falsely claimed my consultations were unsatisfactory. Their issues stemmed from poor customer service and mismanagement, not my performance. I also had concerns about their handling of personal data and transparency. I cannot recommend their services.