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Coldwell Banker (coldwellbanker.com) has 35 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
coldwellbanker.com
Website
coldwellbanker.com
Category
Real Estate
Location
Brooklyn, New York
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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While going to the office in Tampa off Bruce B Downs right by the Publix, I couldn't enter the office because homeless people were laying outside in front of the office. I don't need to step over homeless people in order to do business with anyone. Please clean up your entrace and making it safer for people to come into the office. The front desk person obviously doesn't care.
SM
Sean M.
Rude and unprofessional
Don’t know who yall are and I have never done business with this establishment, but a reverse search on the phone number points back to a Markus Allen? Not sure because he was very rude and unprofessional. They called late in the evening, said he needed to do a “home inspection” but refused to relay any information outside of I may be doing business with “A Bank” super sketchy! So now I’m curious has my information been stolen and or sold? Who is this mysterious individual calling my home while I’m trying to put my kids in bed asking to photograph my home with no explanation. Why did said person get so offended when I asked questions trying to figure who they were and why they were calling. Who’s the “vendor” they referred to? It’s all unclear but if that’s how the people potentially represent this company behave count me out. I don’t know who you are and if you can tell me why you’re calling and explain your business then there is no business to be had.
TI
Tippy I.
Couldn't get the job done!
My daughter entrusted John Barnett from Coldwell Banker Florence, OR with selling her Airbnb property. Early in the process, a couple made an offer and put $2,000 down as earnest money. A closing date was scheduled, but when that date arrived, the couple postponed the closing. Another date was scheduled, and they postponed again. This continued for months.
During this time, my daughter repeatedly tried to contact John, but he would not return her calls or adequately explain what was happening. Eventually, after months of delays, the couple finally appeared at the closing table—only to say that they had changed their minds and wanted their $2,000 earnest money returned.
The buyers' behavior was certainly inconsiderate and, from our perspective, dishonest. But what is equally troubling is John’s handling of the situation. Why did he allow this transaction to drag on for months, with repeated postponements, rather than taking action to protect my daughter’s interests? Why was my daughter not advised of her options under the purchase agreement? Why wasn't she kept informed, and why weren't the buyers held to the terms and deadlines of the purchase agreement? The listing expired without a sale.
EV
Elena Victoria S.
We deeply regret choosing Jeff Berg as our realtor.
We deeply regret choosing Jeff Berg and Greg to represent us in the sale of our home. Throughout the process, we felt their primary focus was simply getting the deal closed, often at our expense.
Whenever an issue arose, we felt pressured to make concessions quickly rather than having our interests advocated for or other solutions properly negotiated. Too often, the answer seemed to be for us to give more just to keep the deal moving.
We understand that compromise is part of selling a home, but we hired professionals expecting them to represent and protect our interests. Unfortunately, we never felt supported or truly represented during this transaction.
We are extremely disappointed with our experience and, knowing what we know now, would not choose this team again.
DF
Debborah F.
Karen Frier from CB in Lake Mary Florida
The real estate agent did not communicate and when she did it was that we needed to paint, so we painted the whole house and packed everything per her request why the townhouse was not selling and nothing changed for months after that. She sent a text message she was leaving for Paris 2 days before her departure which I am sure she knew she was leaving quite awhile prior to her message to us and didn't contact us for 9 days. She was not responsible or committed to her job as a real estate agent.
She stated in her message someone from the CB office would be following up with us during the week she was gone, no one contacted us which wasn't a surprise because she has no communication skills what so ever. It was a gigantic mistake to ever hire her.
When another realtor brought their client for a showing she would show up and follow them around during the showing which is very unprofessional but not a surprise coming from her because she was never professional during the 7 months she was listed as our agent and could not sell our townhouse. We listed with another company that was referred to us and sold our townhouse in 5 weeks. He was professional, and communicated with us on a weekly basis and actually acted interested in selling. She has other townhomes in Fountain Parke, Lake Mary FL she can't sell those either and has had them for months.
'
CM
Carlos M.
Conduta lamentável e falta de ética profissional – Joana Fonseca
Uma imobiliária que coloca a ganância à frente da ética e do respeito pelos clientes e parceiros. Numa venda de 1.270.000,00 €, onde a Coldwell Banker arrecadou 31.500,00 € de comissão de forma exclusiva (porque nós, enquanto angariadores, abdicámos de 100% da nossa comissão para viabilizar o negócio face às exigências deles), assistimos a um espetáculo lamentável.
Por um erro de faturação da própria Coldwell Banker, faltavam 250 €. A forma agressiva, hostil e arrogante como a consultora Joana Fonseca abordou a situação para exigir esta quantia simbólica — originada por um lapso deles — demonstra uma total ausência de nível profissional e de inteligência emocional.
Vale tudo pelo dinheiro nesta agência, até mesmo maltratar colegas de profissão e desrespeitar os representantes dos clientes. Paguei o valor do meu bolso para encerrar o assunto, mas fica o aviso público: falta de elevação e postura institucional gravíssima. Não recomendo a ninguém.
JS
Joan S.
Summit New Jersey
Summit New Jersey.
Don’t enlist Francine Alcorn as your realtor.
I enlisted a “friend” the realtor who
sold me my house to sell my house.
Dual representation, Francine Alcorn has a very flexible moral compass. Not in my favor, shocking.
Thinking of herself and profits only.
Be super careful. I was vulnerable after my husbands death and she took advantage totally. I would not use her or her daughter. I should have used another realtor a stranger. And my memories of when I bought my house are also with issues. Summit New Jersey Francine Alcorn.
FW
Frank W.
BEWARE: Chad Watson
Be VERY careful if dealing with Chad Watson. If the property disclosure statement is "clean" and he's the listing agent - ABSOLUTELY get a home inspection. We did, and it absolutely saved us.
While we were eventually made whole with a huge price reduction, this does not forgive Chad's conduct towards us. Chad also certainly did not act in his clients' best interest by seemingly coaching them to fraudulently misrepresent their home.
Chad Watson has made buying our home together—what should have been a happy, exciting time in our lives—a frustrating, stressful experience to say the least. Furthermore, he has cost his clients a significant amount of money, and placed them in a precarious legal situation.