The Stitchery Dorset U.
SCAM website
SCAM website, you order a unit with a water reservoir and received a standard fan. When you complain they offer you a $8 refund or you can return the item following their email at your expense - copy of the email they send out: Dear customer, We are glad you got the item but sincerely sorry for the problem. According to our Return & Exchange Policy, we accept returns and exchanges within 30 days from the date of package reception and if the products are in new, unused condition with the original packaging. If you want to send the order back for exchange or refund, the return shipping fee needs to be afforded by yourself. Considering the high shipping fee to return it all the way back to our warehouse (about return shipping fee is $50-$80), will it be possible to offer a $15.00 refund to you as a way to make up for this? It is more convenient for you. Just a suggestion, if you insist on returning back, please send it to the following address: Address: 1F, No.7 Tianyang 2nd Road, Songgang Subdistrict, Baoan District, Shenzhen, Guangdong Province, China Zip code: 518105 Contact: SIbei Xiao Phone No.:13692256065 Please put order No. with specifications within the package back to us. And please offer us the tracking NO. of the parcel after you send it back, after we can get the items back, we will arrange the refund to your account as soon as possible. Have a nice day!


