Mrs Margaret S.
Very similar experience to others here
Very similar experience to others here. Bought what was advertised as an AC unit with a water tank. What arrived was a very cheap fan with no water tank. I contacted the company, who offered a partial refund, but only a full refund if I returned to China at a cost of $30 - 40. I refused and opened a dispute with Paypal. The company refused to pay return postage, or give a full refund so I escalated the claim. Paypal found in my favour and issued a full refund. Avoid this company, or if you are having problems with them, claim through Paypal or your bank.


